Shipping and Pickup

Local Pickup (Free)

Free local pickup is available at 6110 Mitch Owens Drive.

  • Large items such as furniture and paintings are pickup only.
  • Please allow 1–2 business days for order preparation.
  • A pickup date and time must be selected at checkout.
  • In-store pickup hours:
    Tuesdays: 2:00–4:00 PM
    Thursdays: 1:00–2:00 PM

In-Store & After-Hours Pickup Details

Pickup Availability

  • In-store pickup: Tuesdays 2:00–4:00 PM and Thursdays 1:00–2:00 PM
  • After-hours pickup: Available for eligible items at your scheduled pickup date and time via our after-hours pickup location

Canadian Shipping

  • Ontario & Quebec:
    $12 flat rate shipping
    Free shipping on orders over $149

  • All other Canadian provinces:
    $15 flat rate shipping
    Free shipping on orders over $149

  • Express shipping:
    Rates vary based on carrier and destination.

U.S. Shipping

Shipping costs are calculated at checkout based on item weight and carrier.

Returns & Exchanges

In-Store Purchases

All items purchased in person during our fall event are final sale, as products can be fully inspected prior to purchase.

Online Purchases

We understand that purchasing online involves some guesswork. For this reason, online orders may be returned within 30 days of purchase, provided items are unused and in original condition.